Last updated February 17, 2023
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The Abu Dhabi Center for Sheltering and Humanitarian Care – Ewaa (“Ewaa“, “we“, “us“, “our“) is committed to protecting individual privacy and securing the personal information made available by users of www.ewaa.gov.ae and all pages/sites in this domain (together, the “Ewaa website”) as well as Ewaa web pages on other sites (such as official Ewaa profiles on social networks). By visiting Ewaa’s website you are accepting the provisions set out in this policy
Through the Ewaa website you may reach or be directed to other sites that relate to Ewaa, such as the sites of our national or global partners. All these sites have their own privacy statements which are similar to this one but may vary slightly.
We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Ewaa website, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Ewaa website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Ewaa website, the choices you make and the products and features you use. The personal information we collect may include the following:
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit the Ewaa website.
We automatically collect certain information when you visit, use or navigate the Ewaa website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use the Ewaa website and other technical information. This information is primarily needed to maintain the security and operation of our Ewaa website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Notice.
The information we collect automatically includes:
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
In order to enhance our ability to provide relevant services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising and event promotion. If you interact with us on a social media platform using your social media account (e.g. Facebook, Instagram or Twitter), we receive personal information about you such as your name, email address, and gender. Any personal information that we collect from your social media account depends on your social media account’s privacy settings.
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via the Ewaa website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
More specifically, we may need to process your data or share your personal information in the following situations:
In Short: We only share information with the following categories of third parties.
We only share and disclose your information with the following categories of third parties. If we have processed your data based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section below titled “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“.
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
The Ewaa website offers you the ability to register and login using your third-party social media account details (like your Facebook, Google or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, profile picture as well as other information you choose to make public on such social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Ewaa website. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider.
We recommend that you review their privacy notice to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.
In Short:We may transfer, store, and process your information in countries other than your own.
We are based in the Emirate of Abu Dhabi, United Arab Emirates and our servers are located in the United Arab Emirates. In order to provide our Services to you, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “WILL YOUR INFORMATION BE SHARED WITH ANYONE?” above), in the European Union, United States, United Arab Emirates, and other countries.
If you are located in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. With that in mind, we use appropriate safeguards when we transfer your information outside the EEA or UK to ensure your personal information remains protected and to comply with applicable data protection laws.
The bases, mechanisms, and measures we rely on include:
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal information to and from the Ewaa website is at your own risk.
In Short: We do not accept responsibility for user generated content.
We may ask our stakeholders and community to share their photos and videos with the public on its websites. This type of media is generally defined as User Generated Content (UGC).
Users of the Ewaa website acknowledge that such content is treated as being non-proprietary and non-confidential. If you send this content to us, either via email, by tagging content on a social network, or via a specifically designed upload site, you are granting Ewaa the irrevocable, perpetual, non-exclusive, royalty-free, worldwide right to use, reproduce, modify and publish such content elsewhere in its websites and publications.
Furthermore, you grant Ewaa the right to use the name that you submit in connection with such content.
However you still own and can continue to use your content as you like including the ability to also allow others to use it.
If you upload or share your content with the Ewaa website or social media account, it might be used by any affiliate websites or social media accounts across the globe.
When we ask our community to share content with us, we explain how we intend to use the content. Mostly, we will re-share content on our social media channels or for our marketing purposes. If it is particularly strong, we may use the content shared with us. In those cases, we will attempt to contact you to discuss whether you agree for it to be used, and to ask whether and how you would like to be credited.
Ewaa does not pay for nor does it generate any revenue from selling or licensing individual pieces of UGC.
Conditions to upload content
When you submit or share content with Ewaa, you must only submit/share your own original content. If your content contains the work(s) of others (e.g. music, images and/or video) you must have obtained the necessary rights or permissions.
If your content clearly identifies anyone else you will need to ensure that the persons concerned have consented to the content being used by Ewaa. Where your content clearly identifies children under the age of 16 you must ensure that their parent or guardian has provided their consent as set out above.
Ewaa also requires that you do not submit or share any content or information:
Any inappropriate content will be rejected or removed from Ewaa websites and social media accounts. If in doubt, please do not share your content with Ewaa. If you post on, or transmit to, any of our websites any content of the type prohibited under the above paragraphs or any applicable laws and regulations, and Ewaa incurs any costs, expenses, liability or losses as a result then you agree to indemnify Ewaa for all such costs, expenses, liability or losses.
You should be aware that Ewaa is entitled to reveal your identity (or any information which it has about you) to any third party who is claiming that any of that content violates any of their rights or to any government or regulatory authority that may request Ewaa to do so.
Uploading Content to Social Networks
In Short: We do not knowingly collect data from children under 16 years of age.
We do not knowingly solicit data from children under 16 years of age. By using the Ewaa website, you represent that you are at least 16 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Ewaa website.
If we learn that personal information from users less than 16 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 16, please contact us at firstname.lastname@example.org.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
In Short: In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.
To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.html.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Ewaa website, you have the right to request removal of unwanted data that you publicly post on the Ewaa website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
If you have any questions or comments about this policy, or privacy matters generally, please contact us via email at email@example.com or this address: 15th Floor, Daman Building, ADNEC Area, PO Box 30039, Abu Dhabi, United Arab Emirates.